Check-in is from 3:00 PM, and check-out is by 11:00 AM.

Cancellation fees apply starting 7 days before your stay
No-show, same day, or no prior notice: 100% of the stay
1–3 days before: 50% of the stay
4–7 days before: 30% of the stay

All guest rooms and indoor areas are non-smoking.
Designated smoking areas are available near the front entrance and in the glamping area.

Guest rooms are equipped with a toothbrush set, razor, comb, face towel, bath towel, yukata, hair dryer, and more.

Currently, there are no ramps installed throughout the property.
Our staff will assist as much as possible to help guests with mobility needs.

We are sorry, but pets are not permitted on the premises.

We accept JCB, VISA, MasterCard, and American Express.

Yes, group stays are welcome.
For stays with meals, we can accommodate up to about 15 guests in the dining area.

Same-day reservations are generally not available.
Reservations are normally accepted up to three days in advance, but depending on the plan, we may be able to accommodate reservations the day before.

The latest check-in time is 6:00 pm.
However, if you inform us in advance that you will be arriving later, exceptions can be made.

Yes, complimentary Wi-Fi is available throughout the property.
Please feel free to ask our staff if you have any questions.

There are no vending machines inside the main building.
However, a vending machine with drinks is available near the glamping area.

We will do our best to accommodate any food allergies.
However, due to ingredient preparation and ordering requirements, please inform us at the time of reservation or at least five days in advance, and we will make the necessary adjustments.

We do not have private dining rooms.
All meals are served in the dining area.

Each session is 50 minutes and requires a reservation.
Each group may use up to two sessions in the evening and one session in the morning.
Please note that availability may vary depending on the reservation status.

The hot spring is also available for day-use.
Day-use bathing may be unavailable on certain days.
We kindly ask that you call in advance to confirm availability.

・Free shuttle service:From Sansou Kosugian to the Kurokawa Onsen bus stop.
・Paid one-way transportation (15,000 yen): From Sansou Kosugian to
JR Kumamoto Station (approx. 100 minutes)
Aso Kumamoto Airport (approx. 80 minutes)
JR Hakata Station (approx. 90 minutes)
Fukuoka Airport (approx. 90 minutes)

We provide a selection of indoor games that families and friends can enjoy on rainy days or in the evenings.
Please note that the number of games is limited, but we hope they help you enjoy a pleasant and fun time.

• Playing cards
• UNO
• The Game of Life
• Othello（Reversi）